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Reviews from Verified Residents
Every day, we follow our mission to create homes that meet your needs — just ask our residents. It’s their feedback and reviews that have recognized us as the #1 Property Management Company in the nation for Overall Customer Satisfaction by the Kingsley Index for the third consecutive year. Hear what our satisfied residents are saying about their Windsor experience!
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Customer Review
As a long-time resident, I have had need/opportunity to engage with management and service personnel on numerous occasions. ... I give them high grades in every meaningful category. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Love the luxury of the Bravern. The amenities, the cleanliness, and the special attention I receive. The most outstanding ... feature are the staff. They treat you like royalty. Always smiling, friendly, and courteous. They make me feel like extended family. Always helpful. Of course it doesn't hurt when I have friends over, we walk past the Gucci, Prada, and Louis Vuitton shops. ?? Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
My son was really in a hurry and they came very quickly and helped. He arrived 10 min late which is much better than expectedBy: Certified Resident
Source: KingsleyCustomer Review
My son was really in a hurry and they came very quickly and helped. He arrived 10 min late which is much better than expectedBy: Certified Resident
Source: KingsleyCustomer Review
Giovanni was prompt, professional, and overall excellent during this maintenance visit.By: Certified Resident
Source: KingsleyCustomer Review
Having a residence at The Bravern has been a positive and enjoyable experience. We greatly appreciate the high quality of ... service provided by concierge and maintenance staff. Special mention: Alan Soto, Premier Concierge, is outstanding in every regard. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I'm a long-term resident at the Bravern. My involvements with management and service personnel have been most satisfactory ... in every meaningful respect. My most recent service need was no exception - prompt, efficient and responsive service ( this time by Sam ). Read More about Customer ReviewBy: James C.
Source: KingsleyCustomer Review
Responded within 5 minutes. Very impressed.By: Dara B.
Source: KingsleyCustomer Review
Sam and G are hands-down the best maintenance team I've ever seen. They are super-knowledgeable, friendly, and lightning-fast ... to respond to any question or issue. The whole Bravern staff is really just unparalleled. I can't imagine ever wanting to move again. Love it here! Read More about Customer ReviewBy: James C.
Source: KingsleyCustomer Review
G from the maintenance team was great - the work order was responded to promptly and efficiently!By: Certified Resident
Source: KingsleyCustomer Review
We have has a fantastic experience staying at the Bravern so far - the apartments are amenities are beautiful and the leasing ... team and concierge staff are incredibly helpful - a special shout out to Dylan, Gio, and Thea for going above and beyond towards making our move in smooth! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Maintenance personnel are always timely, competent and efficient. Very pleased long-time resident. ( Ditto for all the Bravern ... management and service personnel. ) Read More about Customer ReviewBy: Margaret C.
Source: KingsleyCustomer Review
Rapid response, professionalBy: Frank I.
Source: KingsleyCustomer Review
Best experience everrrrrBy: Ryan J.
Source: KingsleyCustomer Review
Thank you Bravern administration and staff for excellent service and all that you do to make the Bravern a wonderful place ... to live. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Jason was professional and efficient. Thank you!By: Certified Resident
Source: KingsleyCustomer Review
Huge props to Gio/Giovanni. He seems to be the one always responding to my maintenance requests. He also dug through the ... dumpsters with me in his off hours when I accidentally threw something down the trash chute late at night. He did it with no complaints and was willing to do whatever it took to help. Read More about Customer ReviewBy: Troy Y.
Source: KingsleyCustomer Review
I am a long-time resident of the Bravern and am pleased to report a high degree of satisfaction with management and service ... personnel in every important category. Read More about Customer ReviewBy: James C.
Source: KingsleyCustomer Review
Have had a great experience with the maintenance staff at the Bravern. Everyone is super professional and are always ready ... to help. Read More about Customer ReviewBy: Abhijit K.
Source: KingsleyCustomer Review
Many outstanding features living at the Bravern. Top of the list is the Staff. It isn't just one individual, but the whole ... team. Whenever I have a problem, or even just everyday living needs, the staff is always there, friendly, supportive, and willing to take the extra mile. It makes a difference. Read More about Customer ReviewBy: Robert N.
Source: KingsleyCustomer Review
The entire maintenance team is great! G, Jason, and Sam are always super-responsive, knowledgable, and friendly. Really appreciate ... all of their hard work! Read More about Customer ReviewBy: James C.
Source: KingsleyCustomer Review
We are really enjoying our stay at Bravern! The staff members are all very kind and helpful, and the building is clean and ... beautiful. Our maintenance request was addressed by Sam within 24 hours. He was very efficient and kindly answered all our questions. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
Sam was professional and kind. Would highly recommend him for service in the future.By: Certified Resident
Source: KingsleyCustomer Review
Maintenance staff are outstanding!By: Certified Resident
Source: KingsleyCustomer Review
It's been a very good experience overall staying at the Bravern. Especially like to thank the maintenance staff, Jason in ... particular, for the help in fixing our A/C and installing a new dishwasher for us recently. Took lots of hard work and many hours. Read More about Customer ReviewBy: Liping C.
Source: KingsleyCustomer Review
Evan & Thea helped us leading up to our move in and on the day of and were both amazing to work with and super helpful. They ... went above and beyond to make sure we had a smooth, easy move in. I can’t speak highly enough of them (and the rest of the concierge staff). Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
nice and safe high-end place to live with familyBy: Feng L.
Source: KingsleyCustomer Review
The maintenance team always respond quickly and fix perfectlyBy: Feng L.
Source: KingsleyCustomer Review
G was so professional and knowledgeable. He was able to get everything fixed in a very short time and he was pleasant to ... deal with. Read More about Customer ReviewBy: James M.
Source: KingsleyCustomer Review
Very comfortable place to live, great staff and great maintenance folksBy: Certified Resident
Source: KingsleyCustomer Review
Our experience at the Bravern has been and is consistently excellent. Thank you.By: Certified Resident
Source: KingsleyCustomer Review
Great place to live. Friendly, very consolidating staff. Luxurious apartments, walk to downtown shops and restaurants. All ... apartments have gas stoves, great views, and impressive community areas. Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
I am a long time resident and can report a very high degree of satisfaction with the responses to my occasional service requests. ... Service personnel ( usually Jason and Mariano ) have always been prompt, efficient and professional in their response performances. Read More about Customer ReviewBy: Margaret C.
Source: KingsleyCustomer Review
Very professionalBy: Certified Resident
Source: KingsleyCustomer Review
We greatly enjoy our residence at The Bravern. Since 2017. The leasing, concierge and maintenance staff consistently provide ... excellent service. The location is unparalleled. The facility is lovely and well maintained. Thank you Windsor Communities and The Bravern for a wonderful residential experience! Read More about Customer ReviewBy: Certified Resident
Source: KingsleyCustomer Review
It is a pleasure to live here and I really enjoy the staffBy: Justin K.
Source: KingsleyCustomer Review
He did a great job! I am very happy for the outcome of the bathtub!By: Junyi L.
Source: KingsleyCustomer Review
Great job being thorough and seeing the job is was completed to par.By: Certified Resident
Source: KingsleyCustomer Review
Travis was excellent. We had an emergency water leak from the AC at 2 am and he was quick at fixing the problem.By: James L.
Source: KingsleyCustomer Review
Gio was so nice! He came to our unit promptly after we submitted the request. After diagnosing what was wrong, he left to ... grab the necessary tools and came back to finish the work in a timely manner. We really appreciated his help and loved to be living in this community even more. ?? Read More about Customer ReviewBy: Yiman H.
Source: KingsleyCustomer Review
Maintenance is awesome. Mariano and Johnny helped me when we had some minor water damage. Very responsive, communicative, ... friendly, took matters seriously, took initiative, worked efficiently to get things done quickly. I've never had better maintentence staff in my experience being a tenant elsewhere. Read More about Customer ReviewBy: Peter H.
Source: KingsleyCustomer Review
Hassle free living is important for super-busy people who prefer great living space and not necessarily a personal home.By: Ashok R.
Source: KingsleyCustomer Review
Wonderful apartment with a beautiful view of the Cascades. Restaurant, stores and shops are within short walking distance. ... Easy access to I405. Transit center is right next door and soon there will be light rail. Staff is very helpful, available and knowledgeable. Maintenance is excellent, and if there are any problems, the response time is fast. A great experience! Read More about Customer ReviewBy: Larry M.
Source: KingsleyCustomer Review
I like the locationBy: Certified Resident
Source: KingsleyCustomer Review
I am a 10-year resident. Life at the Bravern has been very good in all meaningful respects. Management and service personnel ... are top-notch. Read More about Customer ReviewBy: Margaret C.
Source: KingsleyCustomer Review
Amazing overall. 10/10 Everyone of the concierge staff has made the move in process as easy as possible. I appreciate the ... entire team, and the excellent service Read More about Customer ReviewBy: Daniel B.
Source: KingsleyCustomer Review
5 Star Apartments. Great Staff!! The concierges are outstanding. I received a heavy package and needed help is setting it ... up. I met one of the concierges on their day off, and offered to help me. This was their day off and they went out of their way to assist me. I had some minor maintenance issues which I submitted Sunday morning at 5AM. As they were just minor issues, I was expecting a response later in the week, but before noon, on SUNDAY, one of the maintenance staff was knocking on my door and proceeded to fix my issues. If I owned a Condo, I wouldn't get this kind of service. Read More about Customer ReviewBy: Robert N.
Source: KingsleyCustomer Review
always pleased to be working with the bravern maintenance team.. we really appreciate the support !!!By: Susan N.
Source: KingsleyCustomer Review
We are very pleased with the Windsor Management Team Friendly Responsive professional and informativeBy: Certified Resident
Source: KingsleyCustomer Review
John was very professional and kind.Our window was wonderfully fixed! Many thanks, John!By: Certified Resident
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